Information System Selection and Acquisition
InformationSystem: Selection and Acquisition
InformationSystem: Selection and Acquisition
Theneed for information systems in the health care industry hasincreased due to the quest for simplicity and performance. However,not at all time will an information system work for any organizationat all times since an information system should be customizedaccording to the organizational frameworks (Rainer & Cegielski,2010). This means that a health organization must take criticalconsiderations before, during and after installing a health careinformation system. Before installing an information system, anorganization must review the operational and strategic goals thatguide it existence as well as the issues of the stakeholders. Thispaper seeks to explore how organizational goals influence the processof selecting and acquiring an information system. In addition, thispaper further explores the roles of various organizationalstakeholders in selecting and acquiring an information system.
Influenceof Organizational Goals
First,installation of a health information system must be part of theorganizational goals at the time of acquisition. This is because aprudently operated organization should invest it resources only onprojects that have been planned to be started and completed as partof organizational goals. In line with this consideration, it is worthnoting that organizational goals are the pre-determined andquantifiable future achievements that an organization intends toaccomplish in it own desired time (Rainer & Cegielski, 2010).Therefore, an organizational information system will be selected andacquired not because it is needed as much but because it need wasidentified in the planning stage when the organization set its thegoals.
Inaddition, organizational goals shape the end expected result of aninformation system that will be installed in the health careinstitution. An information system’s operational and strategicperformance must be in line with the blueprints set forth by theorganizational goals. Therefore, the process of selecting theorganizational information system will be limited to the expectationsof the planners on the system. In addition, the tasks involved in theselection process will be set forth by expectations introducedthrough the organizational goals. Moreover, the results andperformance of the organization’s information system will beevaluated against the organizational goals (Rainer & Cegielski,2010). This makes the goals not only a determinant but also acomponent in the selection, acquisition and installation of theorganizational information goals.
Influenceof Organizational Stakeholders
Themain stakeholders in the healthcare organization that can influencethe selecting and acquiring an information system are the governmentauthorities and policy makers, management of the healthcareorganization, patients, workers and interest groups. The policymakers and government authorities have a stronger role to play in theautomation processes of any healthcare organization. It is throughthe directives that the state and federal policy makers give thatguide the decision on whether to adopt a health information system ornot (Wager,et al, 2013).Such policies also play a role in the type of information system tobe installed and the features that should be considered in eachsystem. For instance, state and federal policies guide the extent atwhich an information system can share details of patients by thehealthcare organization.
Theworkers at the healthcare organization are the main users of theinformation system. Therefore, they play an important role in theselection and acquisition as well as the installation process bydetermining the expected outcomes of the system. Wageret al (2013) argues that employees areinvolved in the selection and acquisition process to identify thesystem that best suits their work and the operations at theorganization. Workers at the organization also determine the timetaken for the system to be installed and get operation since they areinvolved at every process in order to enhance the acceptability ofthe system.
Themanagement of the heath care facility also plays the oversight roleas well as making key financial decisions that relate to theselection, acquisition and installation of the information system.The management at this point includes the administrators, board ofdirectors and owners of the organization if it is owned privately.They approve the proposals presented on the need to adapt a system inthe organization (Wageret al, 2013).This way, they play a role in not only selecting and installing butalso in determining whether such a system will be adopted.
Finally,the other stakeholders that influence the selection and acquisitionprocess are the interest groups. The do this by providing guidelinethat shape the expected end results of the process. Organizationssuch as HIV/AIDS interest groups give demands that they wantfulfilled by an organization especially in regard to sharing ofpatient information.
Despitethe benefits that accrue to a healthcare organization after theinstallation of a health information system, keen considerationshould be made in relation to the organization goals before theselecting and acquisition processes. In addition, the process ofacquisition is also influenced by the stakeholders at theorganization. The stakeholders include employees, the management,patients, interest groups and organization as well as governmentauthorities. This way, all the interested parties and users of thesystem will be involved in the crucial processes of theimplementation of the information system.
Rainer,R., & Cegielski, C. (2010). Introductionto information systems: Supporting and
transformingbusiness,NewYork: JohnWiley & Sons
Wager,K. et al (2013).Health Care Information Systems: A Practical Approach for Health Care
Management.NewYork:John Wiley & Sons